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Check the status.
At the source.

Service status / Official sources

DIRECTLY FROM THE SOURCE

An outage,
or an account-specific issue?

Check official notices for the affected service first. An absence of general incidents does not rule out an issue specific to Javger or your account.

This page does not perform live monitoring or provide a real-time Javger health status or uptime guarantee. Links open providers’ own pages in a new tab. Check the current status and timestamp there.

If the problem continues

  1. Check your internet connection and note the error message you see.
  2. If an Assistant chat or unsaved transaction is open, preserve any information you need before closing the app.
  3. Do not uninstall the app as the first fix: local copies of records may be lost. Contact support with the approximate time, app version and a description of the error.
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